Terms of sale

These terms apply when you buy from BE Shop. The seller is Binary Elements (MRY Pty Ltd, ABN 64 113 015 259). By placing an order you agree to them.

Prices and payment

• Prices are in Australian dollars and include GST unless marked “ex GST” (trade accounts see ex‑GST prices; GST is added at checkout).
• You’ll receive a tax invoice by email. Card payments are processed securely by Stripe; we never see or store your card number.
• To protect you and us from fraud, card payments may need to be verified with your bank (3D Secure), and we may decline or cancel an order that our payment provider flags as high risk. If that happens, you won’t be charged.
• If a price on the site is clearly wrong (for example a typing or feed error), we may cancel the order and refund you in full, even after you’ve paid.

Orders and stock

• Stock levels come from our distributor and update several times a day, so occasionally an item sells out after you order. We’ll let you know, and you can wait, swap or get a full refund.
• We may accept or decline any order. An order is accepted once we confirm it by email.
• Product descriptions and images come from the manufacturer and distributor; minor differences in packaging or appearance can occur.

Delivery and risk

• Delivery times are estimates. The goods become yours once they’re paid for in full and delivered.
• Check your delivery and report damage or missing items within 24 hours (see our returns policy).

Warranty and returns

See our returns, refunds & warranty policy. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.

Liability

To the extent the law allows, our liability for goods that aren’t ordinarily acquired for personal, domestic or household use is limited to replacing or repairing the goods, or paying the cost of doing so. We’re not liable for indirect or consequential loss, such as lost profits or downtime.

Trade accounts

Trade pricing is for approved business customers and may be withdrawn at any time. Orders on account are payable within the terms we agree with you in writing.

Privacy

We use your details only to process and deliver your order, provide support and send order updates. We share them only with those who need them to do that (our distributor, carriers and payment processor).

Law

These terms are governed by the laws of Victoria, Australia.

Contact: csteam@binaryelements.com